Terms & Conditions
for Vixteria Ltd.
Effective date: October 2024 | Last updated: February 2026
1. About These Terms
These Terms & Conditions govern your use of the Vixteria website and the services, information, and features made available through it.
Vixteria is a technology and digital solutions business operating from London, United Kingdom, as a sole trader under the trading name Vixteria.
For the purposes of these Terms:
“Vixteria”, “we”, “us”, or “our” refers to the sole trader operating the Vixteria business.
“You” or “your” refers to any person or organisation accessing our Website or engaging with our Services.
“Website” refers to the Vixteria website and any associated pages or digital platforms operated by us.
“Services” refers to the software development, technology consulting, design, digital solutions, and other services offered by Vixteria.
Legal business identity:
Legal name: [Insert full legal name of sole trader]
Trading name: Vixteria
Business address: [Insert business address]
Email address: [Insert business email]
Website: [Insert website URL]
By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please discontinue use of the Website.
2. Use of Our Website
You may use our Website for lawful purposes, including exploring our Services, booking consultations, requesting quotations, and making purchases where those features are available.
You agree not to:
Use the Website for unlawful, fraudulent, or unauthorised purposes.
Attempt to gain unauthorised access to our systems or infrastructure.
Introduce malicious code, viruses, or other harmful technologies.
Interfere with the operation, availability, or security of the Website.
Copy, reproduce, or exploit our content, branding, or materials without permission.
Submit false, misleading, or fraudulent information.
Use automated tools to collect Website information in a manner that is not authorised.
We may restrict or suspend access to the Website where reasonably necessary to protect our systems, users, or business operations, or where there is a material breach of these Terms.
3. Our Services
Vixteria provides digital and technology solutions designed to help businesses and organisations address technical challenges, improve operations, and develop new digital capabilities.
Our Services may include:
IT consulting, discovery, and strategy.
Startup MVP development.
Enterprise application development.
Mobile application development.
UI/UX design.
Legacy software modernisation.
Software architecture and integration.
Custom software development and related technology services.
The exact scope, deliverables, fees, milestones, timelines, and responsibilities for any project will be established in a separate written agreement.
Information displayed on the Website does not automatically constitute a binding offer to provide a specific service. A service engagement becomes binding when the applicable contractual requirements have been satisfied and the relevant agreement has been accepted by the parties.
4. Consultations and Meeting Bookings
Our Website may allow you to book consultations, discovery calls, or other meetings with Vixteria.
When booking a consultation, you agree to provide accurate information and select a suitable time based on the available scheduling options.
A consultation booking does not automatically guarantee that Vixteria will accept a project or provide a quotation.
We may reschedule or cancel a meeting where reasonably necessary. Where possible, we will provide advance notice and offer an alternative arrangement.
Any advice or discussion provided during a preliminary consultation is intended to support an initial understanding of your requirements. Specific project commitments, technical deliverables, and contractual obligations will be governed by the applicable written agreement.
5. Quotations and Project Proposals
You may request quotations or proposals through our Website.
To prepare an appropriate quotation, we may ask for information about your business, project requirements, technical environment, intended users, desired features, and expected outcomes.
Any quotation or proposal will be subject to the terms stated in the relevant document.
Unless expressly confirmed in writing as fixed, estimates of cost, delivery schedules, and project duration are indicative and may change based on scope, requirements, technical dependencies, or other agreed factors.
Before beginning a project, we will aim to establish the applicable scope, fees, delivery arrangements, and responsibilities in a written agreement.
6. Online Purchases and Service Agreements
Where the Website allows you to purchase or subscribe to Services, the applicable purchasing process and contractual terms will provide information relevant to the transaction.
Depending on the nature of the purchase, this may include:
The description and main characteristics of the Services.
The total price, including applicable taxes or additional charges where required.
Payment arrangements and accepted payment methods.
The expected delivery or commencement date.
The duration of the agreement, where applicable.
Cancellation, termination, and refund arrangements.
Any specific conditions applicable to the selected Service.
For custom development and consulting projects, the written service agreement will establish the project-specific terms.
Where a consumer purchases Services online, we will provide the information and cancellation arrangements required by applicable consumer protection legislation. Consumer rights cannot be excluded or restricted by these Terms where the law does not permit such exclusion or restriction.
7. Subscription Services and Recurring Payments
If Vixteria offers subscription-based Services, the applicable subscription terms will explain the relevant pricing, payment frequency, duration, renewal arrangements, and cancellation process.
Before a consumer enters into a subscription contract, we will provide the information required by applicable law.
Subscription customers should review the applicable terms carefully, including any minimum commitment, renewal date, notice requirements, and cancellation arrangements.
We will not rely on a contractual term to remove or restrict mandatory consumer rights.
Important for implementation: The exact subscription checkout and renewal process should be reviewed before launch to ensure it complies with the rules applicable at the time, including any subscription-specific requirements that have come into force.
8. Consumer Cancellation and Refund Rights
Where you are purchasing Services as a consumer, you may have a statutory right to cancel a distance contract within the applicable cancellation period.
For many service contracts, the standard cancellation period is 14 days from the date the contract is entered into, subject to applicable exceptions and legal requirements.
If you request that a service begins during the cancellation period, we may need to obtain the appropriate express request and acknowledgement required by law. If a service is fully performed during that period and the applicable conditions are met, the statutory right to cancel may be affected.
Certain services or digital content may be subject to specific exceptions or different cancellation rules. The applicable rules depend on the nature of the product or service and how it is supplied.
To exercise a cancellation right, you should contact us using the details provided in the applicable contract or our Contact section. You may make a clear statement that you wish to cancel; you do not necessarily need to use a particular form.
Nothing in these Terms affects your mandatory statutory rights.
9. Intellectual Property
All intellectual property rights in the Website and its content, including text, graphics, logos, layouts, designs, software, and other materials, are owned by or licensed to Vixteria unless otherwise stated.
You may access and use the Website for legitimate personal or business purposes. You must not reproduce, distribute, modify, sell, or commercially exploit Website content without appropriate permission.
Any ownership or licensing arrangements for software, designs, source code, documentation, and other project deliverables will be established in the relevant client agreement.
Unless a written agreement states otherwise, the Website Terms do not transfer ownership of Vixteria’s existing intellectual property or grant a licence to use it beyond the permitted use of the Website.
You retain ownership of materials you provide to us, subject to any rights or licences expressly agreed in writing.
10. Third-Party Platforms and Links
Our Website may include links to third-party websites, scheduling platforms, payment providers, analytics tools, or other services.
Third-party services may operate under their own terms, privacy policies, and security arrangements. Vixteria does not control all third-party services and is not responsible for their independent content, availability, or practices.
Where we use third-party providers to support our Services, we will take reasonable steps to select and manage them appropriately.
11. Website Availability
We aim to maintain a reliable and secure Website. However, we do not guarantee that the Website will always be available, uninterrupted, error-free, or free from security vulnerabilities.
We may temporarily suspend or modify the Website for maintenance, security updates, technical improvements, or other operational reasons.
We will take reasonable steps to minimise disruption where practicable.
Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.
12. Security and Responsible Use
We implement reasonable technical and organisational measures appropriate to the operation of our Website and Services.
You are responsible for using appropriate security practices when accessing the Website, including protecting your devices, login credentials, and other information under your control.
If you identify a suspected security vulnerability or unauthorised access affecting the Website, please contact us through [Insert security contact email].
You must not attempt to exploit or access systems, accounts, or information without authorisation.
13. Privacy and Data Protection
Our Privacy Policy explains how we collect, use, retain, and protect personal information.
You can review the Privacy Policy here:
[Insert Vixteria Privacy Policy URL]
Where Vixteria processes personal information in connection with a specific client project, the applicable agreement will determine the relevant data protection responsibilities, including any required data processing arrangements.
You should avoid submitting confidential or sensitive information through a general enquiry form unless the relevant channel is specifically designed to receive it.
14. Cookies
Our Website may use cookies and similar technologies to support functionality, understand Website usage, improve performance, and provide relevant features.
Our Cookie Policy explains the types of cookies used and how you can manage your preferences.
Where applicable law requires consent, we will use appropriate consent mechanisms for non-essential cookies and similar technologies.
Cookie Policy: [Insert Cookie Policy URL]
15. Website Content and Business Results
The content published on our Website is provided for general informational purposes.
We aim to ensure that the information we publish is accurate and useful, but we do not guarantee that every statement, technical detail, service description, or example will always be complete or current.
Any examples of business improvements, efficiency gains, or other outcomes are illustrative unless expressly supported by a specific documented case study. Past results do not guarantee future performance.
Vixteria does not guarantee that the use of our Services will achieve a particular level of revenue, customer growth, return on investment, or other commercial outcome. Specific commitments will be stated in the relevant written agreement.
16. Liability
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot lawfully be excluded or limited.
Any statutory rights or protections that cannot lawfully be excluded.
To the extent permitted by law, Vixteria will not be liable for indirect or consequential losses arising from your use of, or inability to use, the Website.
Where you are acting as a consumer, nothing in these Terms is intended to exclude or restrict your statutory rights or remedies.
The liability provisions applying to a specific project or paid Service will be governed by the applicable written agreement, subject to mandatory legal requirements.
Sole trader consideration: As Vixteria operates as a sole trader, the business does not have the separate legal personality of a limited company. The owner of a sole trader business has personal responsibility for business debts and liabilities.
Any limitation of liability should therefore be drafted and reviewed in light of the actual business structure and applicable law.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Website, Services, business operations, or applicable legal requirements.
When we update the Terms, we will revise the “Last updated” date.
Where a material change affects existing contractual rights or obligations, we will provide any notice required by applicable law or the relevant agreement.
18. Suspension and Termination
We may restrict or suspend access to the Website where reasonably necessary for security, maintenance, legal compliance, or to address a material breach of these Terms.
Termination of a specific client engagement will be governed by the applicable service agreement.
Nothing in this section affects any rights or remedies that cannot lawfully be excluded or restricted.
19. Governing Law and Jurisdiction
These Terms and any non-contractual obligations arising from or connected with them shall be governed by the laws of England and Wales, unless applicable law requires otherwise.
Subject to mandatory consumer protections and applicable jurisdictional rights, the courts of England and Wales shall have jurisdiction over disputes arising from or connected with these Terms.
If you are a consumer, you may have rights to bring proceedings in the courts of the part of the United Kingdom where you live, where applicable law provides for those rights.
20. General Provisions
Severability: If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
No waiver: A failure to enforce a provision immediately does not mean that we waive our right to enforce it later.
Entire agreement: These Terms govern your use of the Website. They do not replace or override a separate written contract governing specific Services unless that contract expressly states otherwise.
Assignment: You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.
21. Contact Us
For questions about these Terms, our Website, or our Services, please contact us:
Vixteria
Legal name: Vixteria Limited
Trading name: Vixteria
Business address: 10 Lower Thames Street, London, United Kingdom
Email: support@vixteria.co.uk
Website: www.vixteria.co.uk